Privacy Policy

Last updated: [3RD MAY, 2026]

Welcome to ComfortFly (the “Site”, “we”, “us”, or “our”). We are a travel blog focused on solving Nigerian travel problems – including visa guidance, flight ticketing, study abroad consulting, and work abroad opportunities.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. It also tells you about your privacy rights and how the law protects you.

1. Information We Collect

We collect several types of information:

a. Personal Data You Give Us

  • Name, email address, phone number (when you fill out a contact form, DM us, or book a consultation)

  • Payment details (if you purchase services – processed securely via third‑party payment processors)

  • Any message content you send us

b. Automatically Collected Data (via cookies and similar technologies)

  • IP address

  • Browser type and version

  • Time zone setting

  • Pages you visit on ComfortFly, click patterns, and referral source

  • Device identifiers

c. Information From Third Parties

  • Google Analytics (traffic and behaviour data)

  • Google AdSense (advertising and consent signals)

  • Social media platforms if you interact with our content (TikTok, Instagram, etc.)

2. How We Use Your Information

We use your data to:

  • Provide travel consulting services (visa, ticketing, study abroad, work abroad)

  • Respond to your inquiries and DMs

  • Improve our content and user experience

  • Display personalised or non‑personalised advertisements (via Google AdSense)

  • Analyse website traffic and audience behaviour (via Google Analytics)

  • Comply with legal obligations (e.g., GDPR, UK data protection laws)

3. Cookies and Consent (EEA/UK/Switzerland)

Our website uses cookies. For visitors from the European Economic Area (EEA), United Kingdom, and Switzerland, we display a consent banner that allows you to:

  • Consent to all cookies

  • Do not consent (only essential cookies remain)

  • Manage options (choose which cookie categories to accept)

Essential cookies are always active – they keep the site working (e.g., security, basic navigation). All other cookies (analytics, advertising) require your permission.

You can change your mind at any time by clicking the “Cookie Settings” link in our site footer.

4. Google Analytics & Consent Mode (Important for EEA/UK Users)

We use Google Analytics to understand how visitors use ComfortFly – for example, which travel guides are most popular, how long you stay on a page, and which links you click.

How consent works with Google Analytics:

  • For users in the EEA, UK, and Switzerland, Google Analytics cookies are only set if you give consent via our consent banner (specifically, by agreeing to "device storage" / Purpose 1 under the IAB TCF).

  • If you do not consent, we still receive aggregated, privacy-safe reports using Google's Consent Mode. This means:

    • No cookies are stored on your device.

    • No personal data (like your IP address or browsing history) is collected.

    • We only see anonymous, modelled data (e.g., "approximately 150 people visited the US visa page").

  • This allows us to improve our content without compromising your privacy.

You can learn more about how Google protects your data when you use our site here:
How Google uses information from sites or apps that use our services

5. Google AdSense & Advertising

We use Google AdSense to show ads. AdSense may set cookies to serve ads based on your previous visits to our site or other websites.
Google’s advertising cookies are governed by Google’s Privacy & Terms.

If you are in the EEA/UK/Switzerland, we only show personalised ads after you give consent via our CMP. If you choose “Do not consent” or deny personalised advertising, you will still see ads – they will just be non‑personalised (based on context, not your behaviour).

6. Our Own Use of Data (Purposes Under IAB TCF)

For visitors in the EEA/UK/Switzerland, we process personal data for the following purposes, always based on your consent:

PurposeDescriptionLawful Basis
Store and/or access information on a device (Purpose 1)We need to store cookies or similar identifiers to remember your consent choices and enable analytics.Consent
Understand audiences through statistics (Purpose 9)We use Google Analytics to measure and understand how visitors interact with our blog. This helps us create better travel content.Consent
Develop and improve services (Purpose 10)We analyse aggregated data to decide which travel topics (e.g., visa guides, flight deals) to write about next.Consent

If you do not consent to these purposes, we will not process your data for them, and your experience on ComfortFly will not be affected beyond the loss of personalised analytics.

7. Third‑Party Links & Services

Our blog may contain links to airlines, embassy sites, visa application portals, or social media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

8. Data Retention

We keep your personal data only as long as necessary to:

  • Provide our consulting services

  • Comply with legal or tax obligations (e.g., for transaction records)

  • Defend against legal claims

Typically:

  • Contact form data: 12 months

  • Google Analytics data: anonymised after 26 months

  • Consent logs: 24 months (as required by GDPR)

9. Your Privacy Rights (Especially for EEA/UK Visitors)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the following rights under the GDPR:

  • Right to access – ask for a copy of your data

  • Right to rectification – correct inaccurate data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object (including to direct marketing)

  • Right to withdraw consent at any time

To exercise any of these rights, contact us at: use our contact form.

We will respond within one month.

10. Children’s Privacy

Our site does not knowingly collect data from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect changes. Significant changes will be announced on our blog or via email (if you have subscribed).

12. Contact Us

For any privacy questions or requests:

ComfortFly
Email: [your email address, e.g., hello@comfortfly.com]
TikTok: @comfortfly
Or use our contact form on the website.

By using ComfortFly, you acknowledge that you have read and understood this Privacy Policy.